Under the Team > Team Members tab you can create new user profiles for employees.


Creating a profile will:
1. Generate pin codes for employees to log in to the Crisp POS
2. Send an email to employees prompting them to create a password and login to the Crisp Dashboard



If you're trying to change permissions make sure to check out the Creating Jobs/Permissions article. You'll need to be an admin to alter job permissions.


Adding an Employee


Click the Add Employee button in the top right corner of the Team Member page.

There are 3 tabs on every employee profile.

Profile, Payroll, Jobs

Profile

Required Information:

  • First Name
  • Last Name
  • Email address


Payroll

No information is required on this page. 


Job

Required Information:

  • Job Title (selected from available jobs)
  • Stores (which stores will this user have access to)
  • Wage (this can be left at $0 if desired)

Extra Info

You can add any additional info to your employee profiles such as phone number, social security number, etc. if you find it useful. Employees can also fill in most of this information from their My Account page on the Crisp dashboard.


If you need to know an employee's pincode for the POS you can find it in their profile under the profile tab. Simply click the "Display Pincodes" dropdown to see their pins for each store.



Editing a Profile


You can edit employee information at any time. To change an employee wage select the three dots to the right and click "Edit Existing Wage". If they are getting a raise click "Add New Wage" and make sure to select the correct start date.



Forgot/Change Password on the Dashboard


Forgot Password

  1. From the login page, enter your email in the "Email address" field.
  2. Click the "Forgot Password" button found next to the "Login" button
  3. An email should be sent to you within two minutes. If it does not arrive, verify you entered the email address correctly, or check your spam folder.
  4. The email will contain a "Reset Password" button. When clicked, you will be taken to your web browser to set and verify a new password. This new password will be available for use immediately!


Change Your Password

  1. Login to your account
  2. From the home page, click “My Account
  3. Find the “Your Info” section and click "Edit" on the right side.
  4. In the “Password” field, enter the NEW password you would like to use.
  5. Click “Save” in the bottom right. Your new password will be available for use immediately!


Reset an Employees Password

Employees may also reset their own passwords using the method at the top of this page. The step's below may be used to force an employee to change their password upon next login.

  1. From the home page, click “Team” -> "Users"
  2. Find and click on the user you wish to modify the password for.
  3. In the bottom right of the sub window, click "Options" then "Reset Password"
  4. You will be prompted "Are you sure you want to reset this user's password?" Click "Yes".
  5. An should be sent to the user within two minutes. If it does not arrive, verify the users email address, and have them check their spam folder.
  6. The email will contain a "Reset Password" button. When clicked, they will be taken to their web browser to set and verify a new password. This new password will be available for use immediately!