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Knowledge base
Crisp University
Introduction
1
Crisp University Introduction
In Store
1
In-Store
Dashboard
5
Menu Management: General Overview
Menu Management: Basic Step-by-Step
Menu Management: Advanced Settings
Guidance on Product Images
Open Price Items
Hardware Install
10
Setting Up A New iPad
How to Update/Download the Crisp POS App
Label Printers
How to Install New Hardware
"Alert Irruption" message on Card Reader.
See all 10 articles
Customer Success
2
Support Expectations
Training Expectations
POS/KDS/EXPO
POS Order Overview
9
How To Place An Order
App Side Menu Explained
Order Overview Screen
Pay for an Order - Part Cash & Part Card
Applying Discounts
See all 9 articles
KDS/EXPO Overview
1
Intro to the KDS (Kitchen Display Screen)
POS Features
5
Connecting a CFD to the POS
How to Set Up and Use LineBuster
Adding tips to House Account Orders
Clocking In/Out & Employee Hours
Partially Paid tickets - Unsettled Tickets
POS Management/Settings
9
How to Refund/Void an Order
How to Add Tips
Checking a Gift Card Balance
Checking Loyalty Number Balances
Transferring Old Gift Card Balances
See all 9 articles
Dashboard
Data - Insights/Reports
8
Checking Daily Sales Reports
Fraud Prevention Reporting
How do I see which discounts were used and which employees used them?
How do I see which void reasons were used?
How to Build Custom Reports
See all 8 articles
Data - Merchant Processing
0
Data - Accounting
2
Regenerating Accounting Reports
Loyalty as a non-taxable sale
Team - Timeclock
0
Team - Scheduling
2
My Account
Scheduling Tool for Owners
Team - Team Members
9
Add Employee / User Profile
Creating Jobs
Employee Pin Codes
Forgot/Change Password on the Dashboard
Permission Definitions
See all 9 articles
Team - Announcements & Tasks
1
Announcements & Quizzes
Stores - Store Overview
2
Stores Page in the Crisp Dashboard
Running Payroll Reports + Including tips in payroll (optional)
Stores - Task/Announcements
0
Customers - Lookup
1
Adjusting Customer Loyalty Credit
Customers - Reviews
0
Displays - Stores
0
Other
Third Party
2
Doordash POS Integration
DoorDash Drive
Marketing
1
Blast Messages - BETA
Corporate Knowledge
2
Keeping Apple Developer Accounts Working
Crisp App Updates Using Test Flight
Help Desk Software
by Freshdesk