Scanning receipts for loyalty credit

Created by Crisp Admin, Modified on Tue, 4 Aug at 11:01 AM by Crisp Admin

If a customer places an order in-store without applying loyalty, the receipt that prints for the order will include a unique QR code that the customer can scan later in the app


If loyalty is applied to the order, the receipt will not print with a QR code.

To scan their QR code, the customer will need to tap the Loyalty tab at the bottom of the App screen. Once in Loyalty, there will be a Scan Receipt button near the top of the screen.

Once they tap Scan Receipt, an in-app QR scanner will activate and the loyalty points will be applied to the customer's loyalty account.




This is what a receipt will look like when a QR code is printed. 


QR codes will expire 7 days after the original purchase. After this, it is no longer possible to claim rewards on the order.





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