If a customer places an order in-store without applying loyalty, the receipt that prints for the order will include a unique QR code that the customer can scan later in the app.
If loyalty is applied to the order, the receipt will not print with a QR code.To scan their QR code, the customer will need to tap the Loyalty tab at the bottom of the App screen. Once in Loyalty, there will be a Scan Receipt button near the top of the screen.
Once they tap Scan Receipt, an in-app QR scanner will activate and the loyalty points will be applied to the customer's loyalty account.

This is what a receipt will look like when a QR code is printed.

QR codes will expire 7 days after the original purchase. After this, it is no longer possible to claim rewards on the order.Was this article helpful?
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