Hardware Troubleshooting

Crisp Troubleshooting Guide (DOWNLOAD)
Download the "Crisp Troubleshooting Guide" to fix hardware and software issues. 
Wed, 1 Jun, 2022 at 2:21 PM
Payment Terminals
Payment Terminal Troubleshooting For all Payment Terminal Troubleshooting, please contact our Support Team.  This article details the means of ...
Thu, 7 Sep, 2023 at 12:19 PM
Receipt and Label Printers
Receipt Printer Sorry to hear that the receipt printer isn't working. Try these steps to get it working: 1. Check that the printer has paper. ...
Mon, 11 Sep, 2023 at 2:47 PM
Cash Drawer
Sorry to hear your cash drawer isn't opening. Your drawer is actually connected to your receipt printer, and often problems with the drawer are actual...
Wed, 1 Jun, 2022 at 2:07 PM
Network Troubleshooting
Unable to Connect to Server Please note that if you are unable to connect to the server, this constitutes an emergency in which case you can call our Em...
Fri, 12 Nov, 2021 at 3:39 PM