Hardware Troubleshooting

Crisp Troubleshooting Guide (DOWNLOAD)
Download the "Crisp Troubleshooting Guide" to fix hardware and software issues. 
Mon, 5 Oct, 2020 at 2:36 PM
Payment Terminals
P400 Payment Terminal Wireless Connection Troubleshooting Step 1 - Connect to the Crisp WiFi Network Press the 9 and then the green button to...
Thu, 17 Feb, 2022 at 1:12 PM
Receipt and Label Printers
Receipt Printer Sorry to hear that the receipt printer isn't working. Try these steps to get it working: 1. Check that the printer has paper....
Fri, 12 Nov, 2021 at 12:35 PM
Cash Drawer
Sorry to hear your cash drawer isn't opening. Your drawer is actually connected to your receipt printer, and often problems with the drawer are actua...
Wed, 6 Oct, 2021 at 9:34 AM
Network Troubleshooting
Unable to Connect to Server Please note that if you are unable to connect to the server, this constitutes an emergency in which case you can call our Em...
Fri, 12 Nov, 2021 at 3:39 PM