The Crisp Launch Team will be available to assist you with adjusting up your equipment, answering questions and providing support up to and including the day of your launch!
Need to schedule a meeting with the launch team? Click Here!
When you receive your equipment, then please make sure that you do the following:
- Follow these instructions to setup your hardware (Server, Router, Card Readers & Printers) to the best of your ability.
- Once you have all of your hardware set up, please schedule a meeting with the Launch team so that Launch can check if there are any problems and test to ensure all of your hardware is working correctly. Crisp is not able to guarantee installation support if a meeting is not previously scheduled.
Please be aware that your hardware must be set up prior to your meeting with the Launch team.Our launch team is available for meetings from 11am-2pm on Mon, Wed and Thur. This meeting must be scheduled at least 1 week prior to your opening day.
As stated above, our launch team will be your point of contact for any questions/issues that arise prior to and during your opening day.
After your launch day, you may reach out to the Crisp Support Team for any questions/issues you experience with the system. To learn more about how our support team is here to assist you, please read this article: Support Expectations