When uploading images in your Crisp dashboard you will be presented with a cropping window. This window is a 4:3 aspect ratio and will ensure your online ordering has a consistent and professional presentation.
Also note that we will optimize file sizes for you, you may have images that are several megabytes, which would typically slow down app and web ordering load times. We reduce these file sizes to ensure a smooth experience for your customers.
Your product images will display in either their original 4:3 ratio or, in a few cases, be fit into a 1:1 window. For this reason it is important you center the important parts of your image.
For example, here is a typical product page in your Crisp mobile app displayed in its original 4:3 ratio.
On your category page, where a list of your products displays, you will see these images in a 1:1 window.
Here the blue margins have been removed from the image. Since the product is centered it still has an attractive display.