When uploading images in your Crisp dashboard you will be presented with a cropping window. This window is a 4:3 aspect ratio and will ensure your online ordering has a consistent and professional presentation.

Also note that we will optimize file sizes for you, you may have images that are several megabytes, which would typically slow down app and web ordering load times. We reduce these file sizes to ensure a smooth experience for your customers.

Your product images will display in either their original 4:3 ratio, for this reason it is important you center the important parts of your image.


Here is a typical product page in your Crisp mobile app displayed in its original 4:3 ratio.