Note: This article goes into what you should do after you have downloaded the Crisp App. If you have not yet done this, please refer to this article first: Update/Download Crisp POS App
You will first need to open the iPad Settings and go to the Wifi tab.
Once you've gotten to the wifi screen, make sure you're connected to the Crisp network for your store (CRISP-****) (Each wifi will be different according to your store ID)