Allergy Warnings

Created by Crisp Admin, Modified on Thu, 28 Oct, 2021 at 10:13 PM by Crisp Admin

Allergy Warnings

Customers may have allergies that require special preparation for their orders.

To send an allergy alert to your kitchen:

  1. Add any item to the order.
  2. Tap the 'Comments' tab.
  3. Select a common allergy or select 'Other' allergy. You can type comments describing that allergy in more detail.



  1. Complete the order as usual.

The KDS will now display an alert. The ticket must be acknowledged by tapping the allergy alert before it will display the order.



Once the allergy is confirmed, the order will display as usual along with the allergy reminder.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article