Allergy Warnings
Customers may have allergies that require special preparation for their orders.
To send an allergy alert to your kitchen:
- Add any item to the order.
- Tap the 'Comments' tab.
- Select a common allergy or select 'Other' allergy. You can type comments describing that allergy in more detail.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48022012331/original/uaShI9fTpshrKki_-yMV5FXADm8FOWQ9tA.png?1578523426)
- Complete the order as usual.
The KDS will now display an alert. The ticket must be acknowledged by tapping the allergy alert before it will display the order.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48022012329/original/sgZPt2vNsytWTcbcMgGmiSRYKD9Zem153Q.png?1578523426)
Once the allergy is confirmed, the order will display as usual along with the allergy reminder.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48022012328/original/Ner9mYuq6iNDlRhJdord3hroxhzZGqwkHA.png?1578523426)