When an accounting report is pulled from the Crisp system the report is cached. Meaning that if you run an identical report it will not recalculate the totals, but simply retrieve the previously run report.

This is done for accountants who prefer that numbers do not change and do reconciliation on their own.

However, it may be the case that adjustments are made after the report has been pulled.
These adjustments are typically related to adjusted cash drops, or refunds that occur after the purchase date.

Users with the permission can regenerate accounting reports will see the option to regenerate reports. 


This permission is available to the Admin, Owner, and Manager job groups.

Regenerating a report will clear the cached report and calculate new totals including any adjustments that have been made since the report was initially pulled.

Hitting this regenerate button will refresh your accounting report information.