The Order Overview Screen
The order overview screen will be used by employees handling the front registers, phone calls and the drive-thru.
The blue rectangle boxes across the top of the screen are called rooms. These include the types of orders you can take such as Walk In, Drive Thru, Delivery, Pickup, etc. It is important to create orders in their specific rooms. Selecting a room when taking an order ensures the visibility and length of time the order remains on display.
For example, when an order is received in the Drive Thru and the kitchen staff has completed the preparation of that order, the cashier is responsible to enter the order once again to select “pickup” when the customer has finally received it.
Note: It is important for cashiers to clear these orders as they can build up and slow down the system.